menu
close_24px
Apprenticeships in

Retail

Sector Details

Overview 

Retail is one of the largest and most dynamic industries, encompassing everything from high street shops and supermarkets to online retailers.  It plays a vital role in the economy by providing goods and services to consumers, creating jobs, and driving innovation in areas such as customer experience, technology, and supply chain management.  Retail is fast-paced and customer-focused, requiring strong interpersonal skills, adaptability, and a deep understanding of consumer needs. Roles range from frontline customer service, sales assistants, logistics and digital marketing.

Why look for Apprentices now?

The retail industry is rapidly evolving, shaped by changing consumer habits, digital transformation, and a growing demand for personalised service. Recruiting apprentices now allows employers to bring in fresh talent with the right mix of adaptability, customer focus, and enthusiasm. Apprenticeships also provide a cost-effective way to train staff in line with business needs, ensuring employees are equipped to meet modern customer expectations. By investing in apprentices today, retailers can strengthen their workforce, improve service standards, and future-proof their business in a competitive sector. 

Apprenticeship Standards
A customer speaking to a employee in a shop Level 2
Retailer
  • 14 months