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Apprenticeship Standards

Apprenticeship standards are employer-led, meaning that employers can specify exactly what’s required from an apprentice in each specific role.  Standards were introduced within the Government’s apprenticeship reforms and represent a shift from assessment to learning.  Apprentices have a clear learning and career path to follow, which greatly enhances further opportunities both for apprentices and their employers. 

Apprenticeship standards outline the Skills, Knowledge, and Behaviours (KSBs) required to carry out a certain job role. All apprentices must take independent assessments at the end of their training with Independent End Point Assessment Organisations (EPAO’s) to demonstrate the KSBs set out in the occupational standard.

The minimum duration for an apprenticeship standard is a year, allowing for quality, dedicated learning, and independent end-point assessment. Higher apprenticeship levels may require longer learning time.  Many apprenticeship standards don’t include mandatory qualifications, however, some levels, particularly level 3 and level 4 may require some current or previous experience.

At Straight A we offer qualifications to apprentices with the support of employers to ensure that we implement a sound structure for delivery and engagement, this enables apprentices to achieve high-quality, transferable outcomes.  Look at our standards and you’ll see how the content supports teaching and learning.

Hospitality
Commis Chef
Level 2

This apprenticeship programme has been designed for individuals who are responsible for preparing food and carrying out basic cooking tasks in every section of a kitchen under the supervision of a senior chef. The Standard is based on short and concise professional standards that have been set by employers.

Hospitality
Production Chef
Level 2

This apprenticeship programme has been designed for individuals working within a professional kitchen environment who are looking to develop their skills, knowledge and behaviours in regards to kitchen operations.

Hospitality
Hospitality Team Member
Level 2

This apprenticeship programme has been designed for individuals carrying out a range of general and specialist roles within hospitality businesses, including bars, cafes, conference centres, restaurants and hotels.

Business / Hospitality
Customer Service Practitioner
Level 2

This apprenticeship programme has been designed for individuals working within a customer service environment at an operative level. This standard has been developed to instil excellence in customer service skills and behaviours across all areas of an organisation and to develop the individual's product and/or service knowledge to deliver a seamless service to customers.

Business
Business Administrator
Level 3

This apprenticeship programme has been designed for individuals who have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes micro and international businesses alike and across the private, public and not for profit sectors.

Facilities Management
Facilities Operative
Level 2

This apprenticeship programme has been designed for individuals who are responsible for providing facilities services support to customers and facilities management departments.

Hospitality
Senior Production Chef
Level 3

This apprenticeship programme has been designed for individuals working within a kitchen environment who are looking to develop knowledge and skills including supervising and managing teams, developing menus and recipes and ensuring the standardisation of dish provision.

Hospitality
Chef de Partie
Level 3

This apprenticeship programme has been designed for individuals who are running a specific section of a professional kitchen for example, sauces, pastries or fish. Within this apprenticeship standard learners will develop and deliver complex dishes.

Hospitality
Events Assistant
Level 3

This apprenticeship programme has been designed for individuals who are working in an events company or events department in an organisation.

Hospitality
Hospitality Supervisor
Level 3

This apprenticeship programme has been designed for individuals who are responsible for supervising staff and activities within hospitality businesses including bars, cafes, conference centres, restaurants and hotels.

Business / Hospitality
Customer Service Specialist
Level 3

This apprenticeship programme has been designed for individuals working within a customer service environment at a senior level. This standard has been developed to further advance excellence in customer service across all areas of an organisation and to develop the individual's skills, knowledge and behaviours making them a true advocate of customer service.

Facilities Management
Facilities Management Supervisor
Level 3

This apprenticeship standard is designed for individuals who are responsible for managing the working environment for an organisation’s employees and services within industrial and commercial buildings.

Marketing
Multi-Channel Marketer
Level 3 - Launched January 2024

As part of the marketing team, multi-channel marketers will contribute to the implementation of the marketing strategy and plans. They will be responsible for delivering day-to-day marketing activities across a multitude of platforms, channels and systems that are essential to the marketing function and activities of the company.

Learning and Development
Learning and Development Practitioner
Level 3

This apprenticeship programme has been designed for individuals who are typically involved with identifying learning/training needs, designing/sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder/business area managers.

Leadership and Management
Team Leader
Level 3

This apprenticeship programme has been designed for individuals in a first-line management role. Closing the skills gap of this vital management tier is the key to building a high- performance organisation and represents an important investment in developing tomorrow’s senior leaders.

Learning and Development
Outdoor Activity Instructor
Level 3

This apprenticeship programme has been designed for individuals who supervise and guide children and adults in activities and
pastimes such as canoeing, sailing, climbing, surfing, cycling, hill walking, archery, bush craft, rock pooling, geology, plant identification, habitat or wildlife walks at an introductory level.

Facilities Management
Facilities Manager
Level 4

This apprenticeship standard has been designed for Facilities Managers who work in the private, public or third sector and all sizes of organisation. Specific job roles at this level may include: Facilities Manager; Facilities Management (FM) Operations Manager; Estates Manager; FM Contract Manager.

Business
Associate Project Manager
Level 4

This apprenticeship programme has been designed for individuals with project management responsibilities. Dependent upon the size of the organisations and the complexity of projects, associate project managers’ job titles will vary, but typically they can include assistant project manager, junior project manager, project team leader.

Hospitality
Hospitality Manager
Level 4

This apprenticeship programme has been designed for individuals working across organisations that focus on ensuring excellent customer experience. Hospitality managers work across a huge variety of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers.

Leadership and Management
Operations / Departmental Manager
Level 5

This apprenticeship programme has been designed for individuals who are responsible for managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy. Roles may include Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Learning And Development
Learning And Development Consultant Business Partner
Level 5

This apprenticeship programme has been designed for individuals who will be accountable for ensuring learning and development contribute to, and influence, improved performance in the workplace at an individual, team, and organisation level.