Apprenticeship standards

Apprenticeship standards are employer-led, meaning that employers can specify exactly what’s required from an apprentice in each specific role.
 
Standards were introduced within the Government’s apprenticeship reforms and represent a shift from assessment to learning. Apprentices have a clear learning and career path to follow, which greatly enhances further opportunities both for apprentices and their employers.

Apprenticeship standards outline the skills, knowledge, and behaviours (KSBs) required to carry out a certain job role. All apprentices must take independent assessments at the end of their training with Independent End Point Assessment Organisations (EPAO’s) to demonstrate the KSBs set out in the occupational standard.

The minimum duration for an apprenticeship standard is a year, allowing for quality, dedicated learning, and independent end-point assessment. Higher apprenticeship levels may require longer learning time.

Many apprenticeship standards don’t include mandatory qualifications, however, some levels, particularly level 3 and level 4 may require some current or previous experience. 

At Straight A Training we offer qualifications to apprentices with the support of employers to ensure that we implement a sound structure for delivery and engagement; especially during the pandemic to ensure that apprentices still achieve high-quality, transferable outcomes.

Look at our standards and you’ll see how the content can support teaching and learning.

Level 2 Apprenticeship standards

Level 2 courses to help get your career moving in the right direction

COMMIS CHEF

Level 2

This Apprenticeship programme has been designed for individuals who are responsible for preparing food and carrying out basic cooking tasks in every section of a kitchen under the supervision of a senior chef. The Standard is based on short and concise professional standards that have been set by employers.

CUSTOMER SERVICE PRACTITIONER

Level 2

This Apprenticeship programme has been designed for individuals working within a customer service environment at operative level. This standard has been developed to instil excellence in customer service across all areas of an organisation and to develop individuals skills, knowledge and behaviours.

HOSPITALITY TEAM MEMBER

Level 2

This Apprenticeship programme has been designed for individuals carrying out a range of general and specialist roles within hospitality businesses, including bars, cafes, conference centres, restaurants and hotels.

PRODUCTION CHEF

Level 2

This Apprenticeship programme has been designed for individuals working within a professional kitchen environment who are looking to develop their skills, knowledge and behaviours in regards to kitchen operations.

Level 2 courses to help get your career moving in the right direction

Level 3 Apprenticeship standards

BUSINESS ADMINISTRATOR

Level 3

This Apprenticeship programme has been designed for individuals who have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes micro and international businesses alike and across the private, public and not for profit sectors.

CUSTOMER SERVICE SPECIALIST

Level 3

This Apprenticeship programme has been designed for individuals working within a customer service environment at a senior level. This Standard has been developed to instill and further develop excellence in customer service across all areas of an organisation and to develop individuals skills, knowledge and behaviours.

CHEF DE PARTIE

Level 3

This Apprenticeship programme has been designed for individuals who are running a specific section of a professional kitchen for example, sauces, pastries or fish. Within this Apprenticeship Standard learners will develop and deliver complex dishes.

DIGITAL MARKETER

Level 3

This Apprenticeship programme has been designed for individuals who are working as part of a team, in which they will have responsibility for some of the straightforward elements of the overall marketing plan or campaign. The marketer will work to marketing briefs and instructions. 

EVENTS ASSISTANT

Level 3

This Apprenticeship programme has been designed for individuals who are working in an events company or events department in an organisation.

FACILITIES MANAGEMENT SUPERVISOR

Level 3

This Apprenticeship Standard is designed for individuals who are responsible for managing the working environment for an organisation’s employees and services within industrial and commercial buildings.

HOSPITALITY SUPERVISOR

Level 3

This Apprenticeship programme has been designed for individuals who are responsible for supervising staff and activities within hospitality businesses including bars, cafes, conference centres, restaurants and hotels.

LEARNING AND DEVELOPMENT PRACTITIONER

Level 3

This Apprenticeship programme has been designed for individuals who are typically involved with identifying learning/training needs, designing/sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder/business area managers.

MARKETING ASSISTANT

Level 3

This Apprenticeship programme has been designed for individuals who are involved in supporting customer-focused marketing activities that drive the demand for a product or service through awareness-raising and/or perception building to generate results to the bottom line.

OUTDOOR ACTIVITY INSTRUCTOR

Level 3

This Apprenticeship programme has been designed for individuals who supervise and guide children and adults in activities and
pastimes such as canoeing, sailing, climbing, surfing, cycling, hill walking, archery, bush craft, rock pooling, geology, plant identification, habitat or wildlife walks at an introductory level.

SENIOR PRODUCTION CHEF

Level 3

This Apprenticeship programme has been designed for individuals working within a kitchen environment who are looking to develop knowledge and skills including supervising and managing teams,
developing menus and recipes and ensuring the standardisation of dish provision.

TEAM LEADER

Level 3

This Apprenticeship programme has been designed for individuals in a first-line management role. Closing the skills gap of this vital management tier is the key to building a high- performance organisation, and represents an important investment in developing tomorrow’s senior leaders.

Level 4 Apprenticeship standards

Level 2 courses to help get your career moving in the right direction

ASSESSOR/ COACH

Level 4

This Apprenticeship programme has been designed for individuals with the dual role of an assessor / coach. A coach uses their up-to-date professional knowledge and skills to support vocational and professional development in both formal and any employer setting, and at any level

ASSOCIATE PROJECT MANAGER

Level 4

This Apprenticeship programme has been designed for individuals with project management responsibilities. Dependent upon the size of the organisations and the complexity of projects, associate project managers’ job titles will vary, but typically they can include: assistant project manager, junior project manager, project team leader.

FACILITIES MANAGER

Level 4

This Apprenticeship Standard has been designed for Facilities Managers who work in the private, public or third sector and all
sizes of organisation. Specific job roles at this level may include: Facilities Manager; Facilities Management (FM) Operations Manager; Estates Manager; FM Contract Manager

HOSPITALITY MANAGER

Level 4

This Apprenticeship programme has been designed for individuals working across organisations that focus on ensuring excellent customer experience. Hospitality managers work across a huge variety of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers.

Level 5 Apprenticeship standards

OPERATIONS/ DEPARTMENTAL MANAGER

Level 5

This Apprenticeship programme has been designed for individuals who are responsible for managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy. Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.